Read Our Reviews from Top Rated Dealer In Gill, MA

Love my car! John went above and beyond to help me get my forester. I waited a year to write review. Cars still great and going strong. Have pointed many friends in their direction. Will definitely be a repeat customer. Thank you Arrow Auto Sales!

I bought a 2012 Subaru in November 2020 from this amazing dealer, I had what I thought was going to be a problem with the dash lights. Turns out it was me. John came to my house and fixed what was just me not understanding the light switches. BEST, service anywhere. So if you are looking for GREAT service Arrow is the place to go.

Bought a new minivan from them recently. They were extremely accommodating as I could not get there, we did all business over the computer and they even BROUGHT THE CAR TO ME! Phoenix was excellent at his job. He wasn't pushy like some salespeople. Great job. I will be returning when it is time to get a new car!!!!

My husband and I bought a Kia from John and Phoenix a little over a month ago. The car is for our newly licensed daughter and she loves it, no problems so far! We were very pleased with the service we received at Arrow Auto and especially appreciated the transparency that they displayed throughout the process. We will definitely return when our son gets his license in two years!

Will definitely give a 5 stars! This people are at the top with costumer service, very responsible for their cars. John always responded to all my inquiries with no hesitation and best of all they have very affordable prices. Am very happy!

No pressure. They treat you with respect and patience.

My experience with John & Phoenix at the dealership has been wonderful and they have given me confidence working with them. The Subaru I bought from them was exactly what I was looking for and I was greatly assisted with jumping thru all the hoops at the registry & ins. co. Now let's hope my Forester helps me sleigh thru winter! Gotta save one star for 2021.

I normally do not write reviews, but felt I had to in this case. We bought a care for my son at Arrow Auto and it had a branded title... meaning it was a salvage car that was repaired. This made me very nervous at first, but after meeting with John in person, he explained how the entire process works and I even saw photos of the accident the vehicle was in. It's amazing what the estimators will deem salvage. Getting the car registered with a branded title was what scared me the most, but that was a piece of cake as well. We now own a low mile 2013 STI and could not be happier with the purchase. There is no way you would know this car was in an accident. Our family will continue doing business with John going forward. He backs up his vehicles and guarantees there will be no issues with inspection. Keep up the good work.

John is the best! Friendly, professional, and always available to answer questions. 10/10 will definitely be back when we’re ready for another car.

I bought my car back in 2018, from the very start my experience was amazing. I went and looked at the car on a Saturday and brought it home with me on Tuesday! 2 years later (end of 2020 spring) i brought the car to the shop for normal stuff and was told that the timing belt needed to be changed if it hadn’t been done already with the amount of miles I had on it. I called Arrowhead back and John looked up that info for me, it in fact needed to be changed, so he made an appt. with the shop he works with, picked up my car from my house and brought it back for me. They did not charge me at all for labor for the timing belt. I was so shocked and so thankful. 100% recommend Arrowhead Auto if you are looking for a used vehicle, have great credit, bad credit or no credit!! Thank you so much for all that you’ve done!

Okay so where to begin, In November I found out that I was pregnant Around the same time I found out my vehicle had been giving me carbon monoxide poisoning, so my hunt for a new vehicle was on. After looking at multiple Honda CRVs I found the perfect one on Facebook through Arrow Auto sales, my partner and I went to take a look and loved the vehicle. From the very first meeting of Joe he was very kind, understanding and respectful to us. He sold us the CRV . The same day I headed off the the RMV to complete the registration but it turns out we were missing a few things. Joe came right down to the RMV to help me for which we were very grateful. A few days later I went to get the car inspected and the vehicle had mild window tint on the Windows so it failed inspection :( I went over to Arrow Auto sales in tears because the inspection place not only failed my vehicle but they dident give me my change back from the inspection. All of this and my phone deciding not to work the same day made me panic. I drove to Arrow Auto sales crying, When I got there, I explained to Joe and John what had happened and John managed to cheer me up, made me laugh, and went above and beyond by giving me the money to replace what was taken at the inspection place and told me he would have the car picked up from my house, the tint taken off and it re inspected and he did. About a month later my ABS lights came on and they put in a new sensor for me. Now Months later again, past my warrenty window and John was still willing to help me. He got me an oil change which was badly needed. The mechanics in Orange that I took it to were also very kind and friendly to me. I know this is a long review but I just wanted to share out full story and my appreciation for Arrow Auto Sales great work ethic and character. I'm sure I will be going to them for future car repairs if even needed because they sold me a quality vehicle.

I Just met John today and what a awesome guy! I went there to look at a Nissan Sentra in my price range and when he found out I had kids and that my hubby thought I should get a Subaru but knows we couldn’t afford the ones he had due to higher price he said come look at this one, I loved it so he knocked off some money so I could afford a better safer car for my family! This man was so down to earth and really genuinely wanted me to have a better car ❤️ thank you John! I can’t wait to pick up my new to me car:) Kelli

This is my second car from Arrow and I can't say enough good things about John. He gave me a great deal, didn't even make a profit himself and totally went out of his way on a Sat to sell me this beautiful Honda. Not only that, he's going to help me with insurance and registration issues. I hope I don't need a third car soon, but if I did, I'd definitely go back.

I traveled a long way to buy a Nissan Sentra from John. It was definitely worth the trip! It is a great car, cheap and he even paid the credit card fee. Best of all, he is so sweet and didn't treat me like an idiot because I'm a woman. I will definitely go again when my old car dies.

I've always purchased used vehicles because to me it just seems like the best economical decision. At 42 years old, I've owned quite a few by now. I've had a few bad purchasing experiences in the past, but mostly positive ones. However until now, I've never purchased a used vehicle with such a good feeling of being utterly taken care of. John at Arrow Auto Sales bent over backwards for me to make sure the vehicle was in top condition and that I could feel secure in the purchase. He knew the vehicle's service history and assured me that he would take care of any unexpected repairs that would happen after the sale for a month including any towing that would be needed! I'm not worried about that though because he uses the same mechanic who knows Subarus and was able to explain all of the maintenance that was done since he acquired the vehicle. The price was great and the car was beautifully detailed. My situation was complex as I needed to be out of state for a little while to deal with a family heath emergency and he held the car for me. I saw the car the same day it arrived as a trade-in on the lot so the title wasn't yet available. I was happy to wait for the bank and the RMV to get their act together to send it but my current vehicle wasn't in a safe enough condition for me to feel comfortable driving my daughter around...so John insisted on renting me a car until the title came in! I thought that was a bit much but he insisted! So I had to rent the car in secret to prevent him from paying for it. I've never had such a reassuring experience for any big purchase, ever. This is the place to go. In my time there I witnessed John taking care of multiple parties at once with excellent customer service. So be kind to him and be patient if he is helping someone when you arrive.